Last updated: December 6, 2025

Privacy Policy

Marine Vitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.marinevitality.com.au) or purchase our products. We comply with the Australian Privacy Act 1988 (Cth) and relevant data protection laws.

Information We Collect

We may collect personal information that you provide directly to us, including your name, email address, shipping and billing details, payment information, and any information you share with us when contacting customer support. We also collect non-identifiable information such as browser type, device, and site usage data.

How We Collect Information

We collect information when you:
• Place an order through our website
• Sign up for subscriptions, newsletters, or promotions
• Contact us for support or enquiries
• Interact with our website and social media channels

How We Use Information

We use your information to:
• Process and deliver your orders
• Communicate with you about your purchases and account
• Provide customer service and respond to enquiries
• Improve our website, products, and services
• Send marketing communications if you have opted in

 Sharing Your Information

We may share your information with trusted third-party service providers who help us process payments, deliver orders, manage subscriptions, or provide marketing services. We may also disclose information when required by law or to protect our rights. We do not sell or rent your personal information.

Data Storage & Security

Your personal information is stored securely in electronic systems. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure. Some service providers may store data overseas; we ensure they comply with applicable privacy obligations. Our website is hosted on Shopify (or our chosen e-commerce provider), which provides the online platform that enables us to sell our products and services to you. Your data may be stored through Shopify’s data storage, databases, and applications. They store your data on secure servers behind a firewall.

Cookies & Tracking

Our website uses cookies and similar technologies to improve user experience, analyse traffic, and support marketing. Our website is hosted on Shopify, which uses cookies and similar technologies to provide its services. For more detail, you can review Shopify’s Cookie Policy here: https://www.shopify.com/legal/cookies. You can adjust your browser settings to refuse cookies, though some site features may not function properly.

 Access & Correction

You may request access to, or correction of, your personal information by contacting us at marinevitality@blueharvest.com.au We will respond within a reasonable timeframe in accordance with the Privacy Act.

Marketing Communications

If you opt in to receive updates, we may send you marketing emails or SMS messages. You can opt out at any time by clicking the unsubscribe link or contacting us directly. We may also use your information to deliver targeted advertising through platforms such as Meta, Google, or other digital marketing providers. You can opt out of targeted advertising by adjusting your settings on these platforms or by contacting us directly.

Privacy Complaints

If you believe your privacy has been breached, please contact us at marinevitality@blueharvest.com.au. We will investigate and respond in line with the Australian Privacy Principles. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us at marinevitality@blueharvest.com.au